Amazon unBoxed 2025: Key Takeaways for eCommerce Brands

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Amazon unBoxed 2025 Key Takeaways
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    Amazon Ads unBoxed 2025 (Nov 11–12) brought advertisers, agencies, and partners together in Nashville for two days of announcements, demos, and strategic insights. Now recognized as one of Amazon’s most influential annual gatherings, unBoxed continues to set the tone for where retail media is heading, spotlighting new tools that make advertising more efficient, measurable, and creative.

    This year, the direction was clear: AI-driven ad workflows, simplified platform management, and easier access to advanced measurement will shape how brands connect with customers across Amazon’s ecosystem in 2026. From creative generation to unified ad consoles to expanded attribution, the updates showcased Amazon’s push to remove friction and help brands operate with more speed and clarity.

    Blue Wheel attended unBoxed keynotes, technical deep dives, and product demo sessions on the ground. We bring you the key takeaways from the event and what they mean for performance-focused brands.

    Blue Wheel team at Amazon unBoxed 2025

    Creative Agent: Scalable Creative Intelligence for Every Brand

    Creative development remains one of the biggest obstacles for brands running ads, in terms of time and budgeting. Amazon’s new Creative Agent tackles these challenges by using AI to interpret a brand’s identity, product assortment, and value props, then recommending strategic creative directions based on that understanding.

    By analyzing inputs such as a Brand Store, product detail pages (PDPs), and a brand’s DTC website, Creative Agent can generate:

    • Messaging and positioning recommendations
    • Storyboards and creative concepts
    • Image, audio, and video assets
    Creative Agent Part One
    Source: Amazon Ads

    This advanced feature can create entirely new content or refine existing assets, allowing brands to produce polished, channel-ready creative without additional production costs. It unlocks more opportunities to tailor content to specific audiences, formats, and moments in the shopper journey.

    Creative Agent Part Two
    Source: Amazon Ads

    What It Means for Brands:

    Creative Agent acts like a built-in creative strategist, helping teams move faster, stay on-message, and scale high-quality creative across touchpoints, which can ultimately improve both efficiency and performance.

    Updates to Ad Console: Ads Agent, Unified Platform, and New Ad Types

    UnBoxed 2025 featured several updates that simplify campaign workflows and expand how advertisers can show up across Amazon.

    Ads Agent

    Amazon introduced an AI-powered Ads Agent within the console that helps teams:

    • Generate natural-language performance summaries
    • Uncover insights automatically
    • Run SQL-based AMC analysis without writing queries

    This tool makes data exploration more accessible and accelerates decision-making for both technical and non-technical teams.

    Ads Agent Amazon
    Source: Amazon Ads

    Unified Ad Console (Campaign Manager)

    A major platform shift was the announcement that Amazon is merging Search and DSP into Campaign Manager, a single unified ad console. This integration brings planning, activation, optimization, and reporting into one environment, giving advertisers:

    • Centralized reporting
    • Consistent metrics
    • Cross-channel visibility
    • AI-powered search and insights capabilities

    The result: fewer operational hurdles and a more holistic approach to Amazon media investment.

    Amazon Campaign Manager
    Source: Amazon Ads

    New Sponsored Ads Formats

    Amazon also introduced new Sponsored Ads capabilities designed to strengthen visibility and improve search performance:

    Sponsored Brands Reserve Share of Voice
    Sponsored Brands Reserve Share of Voice (source: Amazon Ads)

    Sponsored Products Video
    Sponsored Products Video (source: Amazon Ads)

    What It Means for Brands:

    These changes create a smoother, more strategic environment for campaign planning. They provide smarter ad formats, easier optimization, and stronger visibility options for your brand across the marketplace.

    Amazon Marketing Cloud (AMC): Deeper Visibility & More Accessible Analytics

    Amazon continues to invest heavily in Amazon Marketing Cloud (AMC), cementing it as a central tool for measuring how shoppers engage across the funnel.

    Longer Lookback Windows

    Advertisers now have access to significantly expanded historical windows, including:

    • 5 years for video viewership, sales, and Amazon Store purchase signals
    • 25 months for ad traffic insights

    This unlocks the ability to examine multi-year audience trends, run more robust cohort analysis, and perform deeper incrementality measurement.

    AI-Enhanced Querying

    Amazon is introducing an AI-powered Ads Agent Skill for AMC that allows users to ask questions in natural language instead of writing SQL queries. Analysts can explore:

    • Multi-touch attribution
    • Path-to-purchase patterns
    • Incrementality
    • Historical audience behaviors

    All with a faster, more intuitive workflow.

    What It Means for Brands:

    These updates make AMC more accessible to a wider range of marketers, enabling deeper insight generation and more advanced analysis without heavy technical lifting.

    Conclusion

    This year’s unBoxed showcased Amazon’s continued shift toward AI-led, full-funnel advertising. With advancements in creative automation, the merging of sponsored ads and Amazon DSP, and expanded AMC capabilities, brands now have more powerful tools to build efficient campaigns, understand customer behavior, and scale their presence across the Amazon ecosystem.

    Beyond adopting these tools, you need to know how to apply them strategically. As the boundaries between media, commerce, and content tighten, brands that align creative, data, and media execution will be better positioned to outperform competitors.

    Our main takeaway? The brands that embrace these innovations now will gain a significant advantage heading into 2026.

    If you're ready to incorporate Amazon’s newest capabilities into your advertising strategy, we’re here to help. Reach out to our advertising experts today.

    FAQs

    What was the main theme of unBoxed 2025?

    The focus was on AI-driven ad workflows, simplified platform management, and expanded advanced measurement to help brands operate with greater speed and clarity.

    What is the new Creative Agent?

    An AI-powered tool that interprets a brand's identity and products to recommend strategic creative directions and generate/refine messaging, storyboards, and assets, acting as a built-in creative strategist.

    What were the key Ad Console updates?

    They introduced an AI-powered Ads Agent for performance summaries and insights, merged Search and DSP into a Unified Ad Console (Campaign Manager), and launched new ad formats.

    How was Amazon Marketing Cloud (AMC) enhanced?

    AMC now offers longer lookback windows (up to 5 years for some signals) and an AI-enhanced querying feature that allows users to ask questions in natural language instead of writing SQL queries.

    What's the main takeaway for brands?

    Brands that adopt and strategically align these innovations across creative, data, and media execution now will gain a significant competitive advantage heading into 2026.

    Blue Wheel

    Blue Wheel is an omni-channel eCommerce agency that supports brands through marketplace management and performance advertising. With over $2B in revenue managed for our clients, we’ll help your brand from click to ship, scaling your brand’s sales across DTC, Amazon, Walmart, eBay, and retail.

    Ready to expand your brand?
    Drop us a line.

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