Case Study

PowerBlock

PowerBlock, a brand known for its adjustable dumbbells, partnered with Blue Wheel for a comprehensive Lifecycle program that encompassed the strategic development, execution, and optimization of email flows and campaigns. Our client wanted to increase Lifecycle-attributed revenue, improve engagement and conversion, and drive sales during key moments such as BFCM and product launches.

Lifecycle Marketing

Case Study

PowerBlock

Lifecycle Marketing

PowerBlock, a brand known for its adjustable dumbbells, partnered with Blue Wheel for a comprehensive Lifecycle program that encompassed the strategic development, execution, and optimization of email flows and campaigns. Our client wanted to increase Lifecycle-attributed revenue, improve engagement and conversion, and drive sales during key moments such as BFCM and product launches.

Results

Revenue Increase

+44.5%

YoY Attributed Revenue Increase

Recipients

+70.6%

YoY Growth in Recipients

Revenue Increase

+42.9%

YoY Revenue Increase (Campaigns)

Results

Revenue Increase

+44.5%

YoY Attributed Revenue Increase

Recipients

+70.6%

YoY Growth in Recipients

Revenue Increase

+42.9%

YoY Revenue Increase (Campaigns)

New Users

+15.1k

Increase in New Users

Revenue Increase

+46.2%

YoY Revenue Increase (Flows)

Services

Email & SMS Marketing

The Problem

PowerBlock aimed to unlock growth via Lifecycle revenue but lacked optimized flows, segmentation, and a data-backed campaign strategy. Challenges included underperforming flows, the need for coordination with platform migration, managing seasonal performance, and transitioning off SMS while maintaining revenue.

The Solution

Action Items

Blue Wheel implemented a comprehensive Lifecycle system that aligned with PowerBlock’s evolving technology stack and product roadmap. New flows generated consistent revenue, while tailored campaigns connected with audiences around key moments. Our adjustments kept metrics within industry benchmarks, even as recipients grew 70% YoY. Additionally, email maintained strong revenue even without SMS support.

The Challenge

PowerBlock aimed to unlock growth via Lifecycle revenue but lacked optimized flows, segmentation, and a data-backed campaign strategy. Challenges included underperforming flows, the need for coordination with platform migration, managing seasonal performance, and transitioning off SMS while maintaining revenue.

The Process

Blue Wheel implemented a comprehensive Lifecycle system that aligned with PowerBlock’s evolving technology stack and product roadmap. New flows generated consistent revenue, while tailored campaigns connected with audiences around key moments. Our adjustments kept metrics within industry benchmarks, even as recipients grew 70% YoY. Additionally, email maintained strong revenue even without SMS support.

01

Rebuilt Core Flows & Introduced New Flows

We focused on core flows (e.g., Post-Purchase, Winback, Cart Abandonment) and added new flows based on lifecycle stage and product category.

02

Built a Targeted Campaign Calendar

We made a custom campaign plan for PowerBlock, including seasonal and promo events such as Mother’s Day, Father’s Day, and BFCM.

03

Ran A/B Testing & Aligned Messaging With Shopify

Our team ran continuous A/B testing on pop-ups and flow emails. We supported migration to Shopify and maintained high deliverability benchmarks.

04

Ensured Email Deliverability & Removed SMS

We ensured email deliverability remained high as the list expanded. We discontinued SMS services and redirected resources towards high-performing email efforts.

The Solutions

Blue Wheel took a phased approach by prioritizing flows in the first half of the engagement (e.g., Post-Purchase and Winback) and scaling campaigns once flow foundations were solid. We introduced new flows (e.g., Anniversary, Product-Specific Post-Purchase Emails, Expansions, and Stands), separated and optimized Abandoned Cart and Abandoned Checkout, and ran pop-up A/B tests. Campaigns were linked to key sales and seasonal moments. Each tactic was tied to a measurable impact and tested for refinement.

We A/B tested pop-ups for PowerBlock during 14 days in Q1. Our client sought to improve its email sign-up and first-purchase conversion rates through optimized website pop-ups. The goal was to determine whether a 5% or 10% discount would perform better while ensuring long-term profitability. We tested two discount variations on both desktop and mobile pop-ups. Each version directed users into a welcome email flow, where we tracked sign-up rates, purchase conversions, and engagement trends.

Testimonials

Blue Wheel has been a great partner as we continue to build out and refine our email marketing strategy. They have helped us to transform how we think about our marketing flows to ensure we are touching the customer at key times throughout their purchase journey. Additionally, they have helped us to increase our email list size through various A/B tests to ensure we are always increasing our funnel of contacts.

Michelle Titus

,

CEO

PowerBlock

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The Creative

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